Important Information
Policies
To help make your stay at Hotel Supreme in Singapore as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple, straightforward policies for a no-fuss stay.
Hotel Supreme follows straightforward policies to keep check-in and stays easy. Guests are encouraged to review the basics before arrival for a smoother experience.
Check-In / Check-Out
- Check-in: From 14:00 (2:00 PM)
- Check-out: Until 12:00 (12:00 PM)
Late check-out is subject to availability and may incur additional charges.
Identification & Age
- A valid government-issued photo ID and credit card are required at check-in.
- Minimum check-in age: 18 years.
Deposits
- A refundable deposit may be collected at check-in, typically held against incidental charges.
Smoking Policy
- Designated non-smoking rooms are available.
- Smoking in restricted areas may result in cleaning fees.
Pet Policy
- Pets are not allowed on the property.
Cancellation Policy
- Cancellation terms depend on the booking option chosen.
- Flexible rates often allow free cancellation up to a certain date, while non-refundable rates are charged in full.